Thanks Darling

August 27, 2015

As a swimmer, I stink.  I could serve as ballast.

People have tried to teach me to float face up, but as they scream, “Arch your back!” I slowly sink, hovering about 6 inches below the available air.

“Arch your back!” as I look like a submerged Yoga Master impaled on a stick, sounds like, “Bbblllarchh, bbllooaa bbbblllll!”

Doing the face down “dead-man’s” maneuver, I can stay buoyant for days, but unlike a dolphin, I don’t have a blow-hole in the back of my head…

I’ve almost drowned 3 times in the past, the first event occurring when I was about 4…  Still, ever since Jacques Cousteau plumbed the depths on the televised voyages of the Calypso, I’ve always been enthralled with the environment underwater.

As a kid, apart from the full outfit of a snorkel and mask, enabling the aforementioned dead-man’s float, sans rubber blow-hole, I was given just the mask.  Far worse than nothing…  Bad idea!

Still, these were the days when people believed the nonsense that swimming within 30 minutes of eating, say, a warm tuna sandwich on the sand, would leave you with cramps.

Truth is, even after an hour, coating the children with tuna oil, before having them re-enter the surf on Jones Beach, not far from Montauk where they catch Great Whites, is FAR more dangerous than tightened muscles.

Time passed, the dream faded, and then I married my wife.

With her prior experience, she got me and my children into proper snorkeling, and then into certified diving.  We have all bonded through this experience, and become better people because of it.

Swimming on the surface, I still resemble a lead weight attached to a large sand-bag.  But sinking with rented scuba gear on, the last 150 dives have been a cinch.

Thanks darling.  And, Happy Birthday!

You opened a world less explored than the Moon, and enabled our children to better know the earth, and indeed, themselves.


Ferguson again, why?

August 12, 2015

Exactly why are violent protests happening in Ferguson?  We are at the 1st anniversary of what?

Fact is, the DOJ issued a report fully exonerating Darren Wilson.  This is after a Grand Jury refused to indict him.

Why?

Read the DOJ report.  Go on the DOJ website and download it.  Pages 5-8 are worth the price of admission.

Why hasn’t the President used this anniversary to re-frame the whole “race” issue, restate the blatant facts coming from the DOJ investigation, and re-institute a common sense, dispassionate view of law and order?

Fact is, like all life, so-called “Black” lives do matter.  They are being lost violently in nearly epidemic proportions, and not via police action.

Why isn’t the President calling attention to this basic reality?

He is uniquely poised to tell the truth, and set about planting a long-term fix.

Without the diagnosis, we’ll never be able to start fashioning solutions.

 


“We choose to go to the Moon…”

June 24, 2015

When President Kennedy sent us on the quest for landing on the moon and returning safely, his idea was well beyond what anyone on Earth had ever thought realistically possible.

It was an enormous vision.

President Obama needs to do the same thing in envisioning the quest for a society that forgets “race” and looks upon character.

Our current President enjoys a golden opportunity to redefine America, and lift us far beyond the mud of racial division into the stratosphere of universal human reality.

He is uniquely poised to do this.

I hope he will.

 

 


frontier veritas

June 23, 2015

I just spoke with another Frontier Executive Level Support person, who was looking into my situation…

This individual had the integrity to tell the truth…  Finally!

Indeed, the ARRIS NVG589 MODEM/ROUTER that Frontier is installing for customers paying for 45mbs/sec. service, CANNOT handle that speed wirelessly (at least not for more than a few bursts).

It CAN handle that speed via Ethernet cable, as I posted on June 3rd.  So, 99% of the time, forget wireless.

I was also told that as of late May, when I signed on for the “Power” package, 11 service tickets had been posted to my account regarding the problems.

Thus far, Frontier has credited me for $25.00.  Yes, I’m serious.  $25.00.

Missed service appointments, actual speed that usually runs a bit better than half the contracted rate, hours spent on the phone with tech support…

$25.00

 

 

 

 

 


Finally, Frontier!

June 17, 2015

Finally hit 46mbs/sec once this afternoon, for a few moments.  

All the complaints, phone calls, emails, postings may be doing something, at least for a little while

http://www.speedtest.net/my-result/4440126150

Every customer should be advised to systematically check out Speedtest.net to see if they’re getting near what they’re paying for.

ESPECIALLY if they’re paying for 45+ mbs/sec service.

They may find that in the vast majority of circumstances they’re running a good deal less than they’re paying for.

http://www.speedtest.net/my-result/4440285634

Most times, it’s “kinda-sorta”, “maybe next time”, “on rare occasion you could conceivably”…

Like the old Chevy Vega, with the 110mph speedometer…

6/20/2015 around midnight  (28mbs):  http://www.speedtest.net/my-result/4445923021

 


Frontier Communications Tres bien?

June 4, 2015

So, we had a nice tech out who restored our service…  Again, the techs on the trucks aren’t the ones promising what the sales/customer service people front up and can’t deliver…

I’m paying for 45mbs/sec.

I’m getting:  http://www.speedtest.net/my-result/4409617725

This is because the modem Frontier installs for the residential “Power” package can’t deliver that speed wirelessly.  Not happening. It can’t do it.

Hasn’t hit 45mbs/sec once.

Now, will Frontier be rebating/refunding for the lack of service people are being charged for?

We’ll see.

Imagine a gas pump that over-calculates your actual fuel reception…  Or a power company that charges for 25kw when you only used 12…

That’s the issue, and it affects lots of people…  Check it out…

6/5/2015    http://www.speedtest.net/my-result/4412252577

6/6/2015    http://www.speedtest.net/my-result/4413754401

6/14/2015  http://www.speedtest.net/my-result/4431682688

6/15/2015  http://www.speedtest.net/my-result/4435156796

 


Frontier Communications part deux

June 3, 2015

As a response to my previous post, I received two phone calls from Frontier Communications.  The last came from “Robin” who said that my case had been elevated to “Executive Level” support.

She apologized for the many mistakes and problems, indicating that this was most unusual for Frontier.  I reminded her of the well documented issues Frontier had when first coming to our state.

Then I informed her what I was told since 6/2, as this affects many Frontier customers…

I was told by an engineer familiar with the ARRIS NVG589 modem/router that Frontier is installing for customers paying for 45mbs/sec. service, that this equipment CANNOT handle that speed wirelessly.  One would have to connect via Ethernet cable to achieve the promised speed, which, of course, Frontier isn’t telling people.

The modem/router will have to have its firmware updated at some future date.  Meanwhile, the fees for the 45mbs/sec have not changed.

Robin promised to look into all of this and get back to me.

After speaking with her, my internet access was soon totally dropped.  The result is that, at this writing, I’ve been without any access (wireless or otherwise) for several hours, and I am posting this from another location…

When I called Robin to alert her to the fact that my internet went down, guess what?  She claimed to have been in contact with a service manager, to no avail.

Then she asked if I’d contacted tech support!

I strongly responded that since it was her company, she should contact support on my behalf, and then she could let me know exactly what was going on.

What a concept… someone at Executive Level support at Frontier Communications, contacts someone in tech support at Frontier Communications to find out why and then tell the Frontier Communications customer why they now have zero connectivity to the internet.

UPDATE:  Just got a call from “Denise” in “escalated” customer support.  Apparently, I will be without any internet until tomorrow.  She doesn’t know why.  Another tech will have to come by the house to check the setup that was just installed yesterday…

My heavens, any more escalation, and who knows what Frontier will provide!

 


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